Praxis (London) - Gender-based Violence Caseworker (Immigration) OISC L2/SRA L1

http://www.praxis.org.uk/index.php

http://www.praxis.org.uk/jobs-page-9.html

Praxis Community Projects

Job Description

 

Job Title:                     Gender-based Violence Caseworker (Immigration) OISC L2/SRA L1

Responsible to:           Advice manager/OISC manager

Hours:                          Part-time (14 hrs per week)

Contract:                     Fixed contract up to the 31st of March 2019 (with possibility of extension subject to funding).

Salary:                         £11,282 (SCP scale point 27 £28,206 -pro rata inclusive of London Weighting)

Holiday entitlement:   25 days per annum, with 1 additional day per annum for every completed year of service up to a maximum of 5 additional days – pro rata

Place of work              Praxis, Pott Street, E2 0EF (with occasional outreach work)

Application deadline26th July 2018, 5pm

Interview date:           31st July 2018

 

Under the genuine occupational requirements set out in the Equality Act 2010, part 1, schedule 9, this post is open to women applicants only.

Purpose of job

To provide one-to-one specialist advice, casework and practical support to migrant and refugee women in the areas of immigration & asylum (up to OISC L2/SRA L1), housing & homelessness, welfare benefits, and family and community care law. Clients will be women who have experienced, or are at risk of, gender-based violence, NRPF and/or destitution.

The post holder will need to be able to step immediately into a busy advice environment with the necessary confidence, skills and knowledge to deliver specialist advice, casework and support.

Staff reporting to this post

Volunteers and interns

Key responsibilities

Provision of specialist advice and support

  • Provide one-to-one specialist advice (including immigration advice to OISC L2) and support to migrant and refugee women by phone, email and face to face;
  • Manage a caseload of clients and provide thorough follow-up casework and support where appropriate;
  • Provide clear and accurate signposting, referrals and active referrals where possible and appropriate;
  • Provide outreach and accompany clients as necessary to e.g. refuges and hostels, medical and therapeutic appointments, etc.; or supervise volunteers to do so where appropriate;
  • Actively develop professional relationships and referral links with law centres and solicitors’ firms, and refer/signpost clients to other services & agencies as appropriate;

Monitoring and evaluation

  • Manage own caseload, keeping clear, accurate and timely records of all work done;
  • Assist in evidencing the impact of work done, including recording, monitoring, producing case studies, and reporting against project targets;
  • Contributing to evaluation and client feedback as required.

Working with volunteers and trainees

  • Provide supervisory casework support and training to trainees and volunteers as required;

Keep up-to-date and share good practice and knowledge

  • Attend and contribute to relevant fora and networks (virtual and actual) as necessary;
  • Participate fully in individual supervision, training and appraisal;
  • Support in the providing of management information, regular case studies and other detailed information & reports as required;
  • Ensure that work is monitored and evaluated and quality assured to meet internal and external requirements;
  • Work with colleagues in Praxis to maintain and develop our holistic approach and commitment to human rights, community development, diversity and best practice in working with vulnerable migrants; 

Team working

  • Attend regular team meetings & participate in other advice and staff team commitments and meetings as necessary;
  • Work collaboratively with Praxis teams, including IT, communications, fundraising and finance to contribute to their work and help develop and refine policies and procedures;

Administration and IT

  • Use email, internet and outlook to manage and plan workload.
  • Use Praxis filing systems and database to record and manage work.
  • Carry out other duties as required.

A = Application form or expression of interest

(Please address the relevant points in order)

I = Interview

 

Person Specification

Essential or Desirable

Assessment Method

Education and qualifications

 

 

  1. OISC level 2/SRA level 1 immigration & asylum qualification
  2. A relevant qualification in one of the following disciplines:  advice giving (NVQ IAG level 3), law, gender or migration studies or related field.

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Experience

 

 

  1. Experience of providing generalist and/or immigration advice & casework (up to OISC Level 2) for at least 12 months
  2. Experience of working in the voluntary, community or legal sector for at least 12 months
  3. Experience of working with migrant communities and communicating with clients for whom English is an additional language

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Knowledge

 

 

  1. Good up-to-date working knowledge of the immigration system, of access to justice and of access to services for migrants in the UK
  2. Good up-to-date working knowledge of HO policies relating to gender-based violence, including DV & DDV policies and National Referral Mechanism for victims of trafficking
  3. Good up-to-date working knowledge of housing and homelessness and welfare benefits legislation, policy & services
  4. Good understanding of NRPF and destitution issues
  5. Good awareness of gender & LGBTI issues
  6. Good up-to-date working knowledge of family law issues
  7. Good general knowledge of general issues faced by refugees and migrants
  8. Good up-to-date knowledge of referral organisations and network to ensure effective signposted and referrals

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Skills

 

 

  1. Ability to step into pressurised advice environment and take on and manage triage, drop-in advice, appointments and follow-up casework 
  2. Ability to interview clients sensitively and clearly and accurately to diagnose and prioritise client needs, including conducting in-depth needs assessments
  3. Ability to work creatively with clients facing seemingly intractable issues
  4. Ability to problem manage and resolve conflict
  5. Ability to plan and organise own work and meet deadlines
  6. Ability to work as an effective team member
  7. Ability to relate well and communicate clearly and respectfully with a diverse group of people
  8. Excellent online research and analytical skills in order to research case law and country of origin information
  9. High level of spoken and written English and the ability to analyse complex written information and communicate it effectively
  10. Ability to monitor and report against project targets & communicate effectively with funders & stakeholders
  11. Ability to train, support and supervise volunteer team members and work in partnership with interpreters
  12. Ability to work competently with Microsoft Office ICT packages
  13. Familiarity with functions of standard client & case management databases & ability to adapt quickly to new database software
  14. Ability to speak a community language

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Other

 

 

  1. Commitment to working in solidarity with migrants and refugees facing risks and barriers and facilitating a culture of independence
  2. Commitment to working in a multicultural environment with an anti-discriminatory practice
  3. Commitment to Praxis aims, values and ethos
  4. Commitment to maintaining client confidentiality and delivering a high-quality professional service

 

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